Privacy Policy for SUP APP

Last updated: [2024-12-11]

At SUP APP, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our mobile app, which is designed to provide training and inspiration for Stand Up Paddleboarding (SUP).

By downloading or using our app, you agree to the collection and use of your information in accordance with this policy. If you do not agree with this policy, please do not use the app.

1. Information We Collect

We collect different types of information to provide and improve our services. This information may include:

• Personal Information: When you create an account, we may collect personal information such as your name, email address, and age (optional). We may also ask for other details to personalize your experience, such as your SUP skill level or goals.

• Usage Data: We collect information about how you use the app, including the features you interact with, how often you use the app, and any settings or preferences you select. This data helps us improve app functionality and user experience.

• Device Information: We may collect data about the device you are using, such as its type, operating system, and unique device identifiers. This helps us ensure the app functions properly on your device.

• Location Data (Optional): If you choose to enable location services, we may collect GPS-based location data to provide location-based features, such as nearby SUP spots or events. You can opt out of location tracking at any time in your device settings.

2. How We Use Your Information

We use the information we collect to:

• Provide you with personalized training plans and content.
• Offer training inspiration and progress tracking tailored to your SUP goals.
• Improve app functionality and user experience based on usage data and feedback.
• Send you notifications, updates, or promotional content (if you opt-in).
• Respond to your support requests and resolve any technical issues.
• Comply with legal obligations.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your data in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who help us operate the app and deliver services (such as analytics or cloud hosting). These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

• Legal Requirements: We may disclose your information if required by law or to comply with legal processes, such as responding to subpoenas, court orders, or government requests.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.

4. Data Security

We take reasonable precautions to protect your personal information and safeguard it from unauthorized access, alteration, or destruction. However, no data transmission or storage method can be guaranteed to be 100% secure, so we cannot ensure the absolute security of your information.

5. Your Rights and Choices

You have the right to:

• Access and Update Your Information: You can review, update, or correct your personal information by accessing your account settings.
• Opt-Out of Communications: If you no longer wish to receive promotional emails or push notifications, you can adjust your preferences in the app settings or unsubscribe through the provided link in our emails.
• Delete Your Account: You can delete your account at any time by contacting us through the app or via email. Please note that some data may be retained for legal or administrative purposes.
• Request Data Deletion: In some cases, you may request that we delete your personal data. We will comply with such requests as required by applicable law.

6. Third-Party Links and Services

Our app may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services you visit.

7. Children’s Privacy

Our app is not intended for users under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

• Email: support@kona-sports.com
• App Support Website: www.kona-sports.com

By using the app, you acknowledge that you have read and understood this Privacy Policy.